print

Welcome to Famous Agents !

Your Famous Agents Number is:
Your Password is:

Please keep this information close-by, as you’ll need it to login to your Famous Agents account to check your point balance, submit wholesale bookings, update your profile and redeem your points for great rewards from Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissotel Hotels & Resorts.

You’ll also need your Famous Agents number each time you make reservations for your clients at Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissotel Hotels & Resorts. Please see below for detailed instructions on how to track your client reservations using your Famous Agents number.

You can change your password or other profile information anytime by logging into your Famous Agents account and clicking “Update my profile”.

Bookmark this link to quickly access your Famous Agents account in the future: www.frhi.com/famousagents


As a Famous Agents member, you are entitled to these fabulous benefits from Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissotel Hotels & Resorts:

Exclusive Savings on Travel Agent Rates – As a Famous Agents member, you now have exclusive access to discounted travel agent rates. To book your next getaway, simply login to your Famous Agents account, and click “Make a reservation at the Famous Agents rate”.

Exciting Rewards - Every time you send your clients to Fairmont Hotels & Resorts, Raffles Hotels & Resorts or Swissotel Hotels & Resorts – whether you book direct or through your preferred wholesaler - you’ll earn points that you can redeem for great rewards for yourself. For more information about qualifying reservations, please login to your Famous Agents account and follow the links to the program terms and conditions.

Tracking Client Reservations:

  • Reservations booked through the GDS: Enter FA + your six-digit Famous Agents number in the Special Instructions (SI) field. Ex: FA123456.
  • Reservations booked online: Enter FA + your six-digit Famous Agents number in the Famous Agents field. Ex: FA123456.
  • Reservations booked through our call centers or hotel-direct: Quote your six-digit Famous Agents number to your reservation agent.
  • Reservations booked through wholesale channels: Wholesale reservations must be manually tracked through the Famous Agents system. Simply login to your account, click “Submit wholesale reservations” and you will be directed to the Wholesale Reservations page, where you can submit up to six entries at once.
Get Started Now!

Do You Need Help?

If you need help, please contact the Famous Agents Helpdesk:

Email  Email: famousagents@accor.com

Tel  Phone: 1-866-326-6875 (toll-free in North America) or 1-506-387-0387