Per the terms and conditions of the Famous Agents program, accounts that have had no client bookings in the previous six months are de-activated. Your account has been deactivated for this reason.

To have your account re-activated, please include your existing Famous Agents number in a qualified client reservation; once that reservation has been actualized, please contact the Famous Agents Helpdesk to request that your account status be re-assessed.

To redeem points already credited to your account prior to deactivation, please contact the Famous Agents Helpdesk.

 Email: famousagents@accor.com
 Phone: 1-866-326-6875 (toll-free in North America) or 1-506-387-0387 (international)